The second-hand marketplace Users Voice Frustration About Sizing Updates
Vinted users have been reacting angrily after an update resulted in items being listed as the wrong size.
This online marketplace has altered its measurement guidelines for female and kids' apparel without notifying all shoppers about the modification.
Social Media Response
Countless users and merchants are expressing on platforms saying Vinted listings now show a different size category compared to what was initially listed as a result of the reclassification.
Vinted explained the revised method more closely matches similar services.
They have suggested members to check their listings and manually change the size when needed, causing user dissatisfaction.
Sizing System Updates
Previously, the sizes had both one number and one letter, for instance S/8 or M/10.
The revised method features an alphabetical indicator and numerical range such as S/UK 8-10.
For certain items, the sizing has been recategorised - for example a size L was previously a 12 but currently displays as UK 16-18.
User Stories
Frankie Bridger, who produces content about larger sizing, stated the update "complicates both purchasing and selling".
"Rarely do manufacturers list XL as sizes 20-22," the way the service now categorizes.
A different member, located in Scotland, stated items she posted featuring size 14 markings were displaying on the service as size 20–22.
"If buyers measuring 20-22 acquire them they may become frustrated," she explained.
Required Changes
Another shopper, based in Derby, explained she became annoyed by the change as she had to manually change the measurements for "each individual item".
"This situation is especially annoying, since I have chronic health issues and selling on Vinted has been paramount following partial earnings loss," she stated.
Service Background
The platform boasts over 100 million members, comprising 18 million UK members.
It has proved a popular alternative compared to resale services such as eBay and Depop.
This represents another occasion when a surprising modification on the platform has faced criticism: previously, the service retracted a modification regarding delivery choices after backlash from users.
